If you have any reason to feel dissatisfied or concerned with any aspect of the school, please feel free to discuss this with your child’s class teacher as a first step. If, however, the issue cannot be resolved in this way, the matter can be referred to the Phase Leader and, should this additional discussion not resolve the issue, it would then be referred to the Head of School.  If by this point, you do not believe that the school has resolved your concerns, you may refer to the Governing Body of the school for further discussion by writing to the Chair of Governors, in a sealed envelope marked Private & Confidential care of the school.  Our Complaints Policy is downloadable to the left on this page.